Technical Support and Contact

We ensure quick responses and efficient solutions for the maintenance and operation of your equipment. Consult our service policies and response times.

📞 Phone Support

0356625913 – Monday-Friday, 8:00-18:00. Immediate response.

⏱️ SLA (Service Level Agreement)

Technical intervention within 24h for critical issues. Guaranteed response for non-critical requests: 4 working hours.

📋 Ticketing System

Submit a detailed request via our contact form for prioritized tracking and resolution.

❓ Frequently Asked Questions (FAQ)

Find quick answers to common questions about installation, maintenance, and certifications in the dedicated section.

Contact Us

We are here to answer your technical questions and discuss automation solutions for the food industry.

Contact Information and Schedule

  • AddressCalea Cloșca nr. 46, bl. 70, sc. C, et. 63, ap. 2
  • Phone0356625913
  • Emailinfo@pilavtime.com
  • Working HoursMonday – Friday: 08:00 – 17:00
  • Working HoursSaturday: 09:00 – 13:00
  • Working HoursSunday: Closed

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